Services
Dog Grooming
Full Groom (FG)
Includes a bath in high-quality products, blow-dry, nails clipped. An all-over clip, style of head, accessory and cologne.
Style Groom (SG)
Includes a bath in high-quality products, blow-dry, nails clipped. A longer clipped body, desired overall style (maybe longer legs than body, teddy groom, larger head etc.) accessory and cologne.
Breed Specific Groom (BG)
Breed profile groom, meaning the groom the breed is traditionally groomed in. Includes a bath in high-quality products, blow-dry, nails clipped.
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Popular breeds using this service are Schnauzers, West Highland White Terriers, Poodles, Cocker Spaniels and more.
Tidy Up
Includes a clean up of the sanitary area, bum, feet and eyes, bath, blow-dry, nails, accessory and cologne.
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This service is recommended for a puppy first groom.
De-Shed Groom(long hair)
For the double-coated breeds, a hydro-bath, high velocity dry to remove most dead hair, brush out and tidy up. Accessory and cologne.
We charge $90 per hour for this service.
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This service is common for Border Collies, Golden Retrievers, Pomeranians, Shetland Sheepdogs, Samoyeds, Bernese Mountain Dogs and more.
De-Shed Groom (short hair)
Includes a hydro-bath, high velocity dry to remove most dead hair, removing loose hair and nails clipped. Accessory and cologne.
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This service is common for breeds such as Pugs, Bulldogs, Frenchies, Labradors, Kelpies, Greyhounds and more.
Hand Stripping
Our staff are highly trained and compete in hand stripping, whether on Gundogs or Terriers.
Hand stripping is a grooming process that involves removing dead hairs from the coat by hand instead of clipping to keep the coat tidy and healthy.
We charge $110 per hour for this service. if you are regular, new clients our outside the time period are $150 per hour.
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This service is common for Cocker Spaniels, English Springer Spaniels, Irish Setters, West Highland White Terriers, Schnauzers, Border Terriers.
Crackin Policies
Pets are accepted for grooming only under the following circumstances...
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The pet is fit and healthy, Grooming that takes place on an elderly or infirm pet will be at the owner's risk. Grooming may expose pre-existing health\skin conditions for which Crackin Dog Grooming cannot be held liable. However, if an accident happens at the groomers fault (nick on the skin ect) reimbusement and action will be taken on Crackin Dog Groomings behalf- this exlcludes a matted pet, another form will be signed for this.
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In the event of an emergency, in your absence, you authorize Crackin Dog Grooming to contact the nearest Veterinarian and authorize the Vet to treat the pet as necessary at your expense.
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We do NOT offer anal gland expression, as this should be performed by a licensed veterinarian.
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“De-matting" or complete coat removal will dramatically alter your pet's appearance. This procedure may expose pre-existing health\skin problems for which Crackin Dog Grooming cannot be held liable.
1. Cancellations
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Cancellation and rescheduling of an appointment, by the client, requires 24 hours' notice to waive the 50% of the appointment fee.
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In the event of an uncontrollable circumstance, the groomer has the discretion to waive the fee within the 24 periods.
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We reserve the right to cancel or reschedule a groom if we feel the need to do so. Every effort will be made to reschedule at a time convenient for both the client and the groomer.
2. No-Shows
It is considered a "no-show" when the client is not available at the scheduled appointment time and does not contact the groomer to cancel or reschedule.
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We reserve the right to charge the FULL grooming fee due to the loss of revenue caused by a "no-show". Please make every effort to call and cancel or reschedule when possible to avoid such situations. An appointment will not be rebooked until payment is made.
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We reserve the right to refuse service to any pet or client for any reason.
3. At Crackin Dog Grooming we do not subject dogs to the painful process of de-matting. We will need to do a full clip to allow your dog to start fresh. Another form in store will be signed. *A 'matted fee' may apply*
4. If your dog shows aggression during the grooming process, an 'Aggressive Fee' may apply. The safe application of a muzzle may also be necessary for a short amount of time for our safety.
5. Dogs found will fleas will require a mandatory flea wash. *Flea fee will apply*
6. Our grooming prices include 3 hours of care for small/medium dogs and 4 hours of care for large dogs. Any time after this will be charged at $10 per hour of care.
7. The salon is under 24 hour CCTV surveillance to ensure the safety of both our team and the dogs in our care.
8. Photos and videos are regularly taken for social media purposes, please inform the team if you do not want your dog involved.